warranty2016-2

WHAT IS YOUR RETURN POLICY?

All Trinity Force products are backed by our Lifetime Warranty. We are committed to 100% customer satisfaction. We will repair or replace your Trinity Force product at no charge to you if it becomes damaged or is defective. If we determine that your product cannot be repaired to our standard of high quality working condition, we will replace it with a brand new product.

 

* Trinity Force Lifetime Warranty does not cover deliberately or cosmetically damaged products (determined at the discretion of Trinity Force). Trinity Force is not obligated to replace products that are lost, stolen, or misplaced.

HOW DO I MAKE A RETURN?

It doesn’t matter how it happened or where it was purchased. You can count on our Lifetime Warranty for all Trinity Force products. To make a return, please take the following steps:

  1. Before returning any product, please submit a Return Request.
  2. Place the product, a printed copy of your Return Request confirmation email, and your receipt or warranty card in an appropriate box for shipping.
  3. Prepay the shipping charges and ship by mail, UPS, or other parcel service, the product to us. We recommend that you insure your package/ product and obtain tracking information in case the package is lost in transit. Trinity Force’s Return Policy shall not apply (and Trinity Force shall have no obligations under the Return Policy) unless we physically receive your product.
  4. Send the shipment to the following address:

Trinity Force Corp
ATTN: Returns Department
19224 E Walnut Dr N Unit D
City of Industry, CA 91748